Privacy Policy

Last Updated on 18 December 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make use of our services.

Information We Collect

We may collect personal information such as:

• Name and surname
• Email address
• Phone number
• Billing and delivery details
• Booking or enquiry information
• Website usage data (via cookies and analytics tools)

How We Use Your Information

Your information is used to:

• Process orders, bookings, and enquiries
• Communicate with you regarding services or purchases
• Improve our website and customer experience
• Comply with legal and regulatory requirements

We will never sell or share your personal information with third parties for marketing purposes.

Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can choose to disable cookies in your browser settings, although some features of the site may not function correctly.

Data Protection

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Secure systems and trusted third-party services are used where applicable.

Third-Party Services

We may use trusted third-party platforms for payments, bookings, analytics, or hosting. These providers are required to protect your data and only use it for the intended service.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request corrections or updates to your information
• Request deletion of your data where legally permitted

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

Contact Us

For any refund or return enquiries, please contact us at:
Email: orders@whistlingbridge.co.za
Phone: 076 104 9178